Shipping timelines and carrier handling

Standard order handling takes 1 to 3 business days prior to dispatch from our Ipoh location. Once collected by our carrier partners, estimated shipping transit ranges from 7 to 15 business days depending on the destination region. International orders may be subject to local customs processing and import regulations, which can occasionally cause minor transit adjustments beyond our standard estimates. We encourage customers to verify their shipping address during checkout to avoid misrouted parcels.

Tracking links are issued automatically via email as soon as the carrier collects the package. If your package encounters prolonged transit delays or if you need to request an address correction before dispatch, please contact our support team directly at hamadidiallo007@gmail.com with your order reference.

Have a question about your parcel?

Our team responds to all order inquiries within 24 to 48 hours.